Privacy Policy
Last updated: December 2024
1. Introduction
Taylor's Saloon ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, or engage with our services.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email, phone number, address)
- Appointment history and preferences
- Payment information (processed securely through third-party providers)
- Health and beauty-related information relevant to our services
- Photographs (with your consent for before/after documentation)
- Communication preferences and feedback
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and improving our beauty and wellness services
- Scheduling and managing appointments
- Processing payments and transactions
- Communicating with you about appointments, services, and promotions
- Personalizing your salon experience
- Maintaining records for service quality and safety
- Complying with legal and regulatory requirements
- Marketing and promotional activities (with your consent)
- Analyzing website usage and improving our online presence
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal, etc.)
- Appointment scheduling systems
- Marketing and communication services
- Website hosting and analytics
- Professional services (accounting, legal)
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our clients or others
- Investigate or prevent fraud or security issues
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Access controls and authentication procedures
- Staff training on data protection practices
- Secure storage and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: taylorsolada@icloud.com
Phone: (704) 594-0750
Address: 7305 Denali Lane, Charlotte, NC 28216
Business Hours: Monday-Friday: 9AM-7PM, Saturday-Sunday: 10AM-5PM